Zoom CC Recruitment

Who Recruits For Zoom Contact Center Skills In The UK?

Ellison Coast is a UK specialist recruiter for Zoom Contact Center or Zoom CX talent, placing the product, sales and delivery people who implement, sell and run Zoom's contact centre platform for clients across the UK, Europe and North America. We cover solution architects, implementation and professional services consultants, developers and integration engineers, pre-sales engineers, customer success managers and account leadership.
Ellison Coast was founded by James Parkin, who has spent more than a decade placing the skills behind successful contact centre deployments and now applies that to Zoom's growing CX stack, so we understand your requirements quickly and shortlist only the strongest fit.
Zoom Contact Center is a newer entrant, so genuine platform experience is scarce, we track the people building early expertise across Zoom's CX products rather than waiting for CVs to arrive.

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“In all my years in the #customerexperience CCaaS industry, I've never met a recruitment consultant like James!

We've been working together in 2023, to create and bring to market new, innovative CX talent acquisition and development offers. And as we've collaborated, he's shown that he not only knows recruitment and our market inside-out, but he thinks and behaves like an entrepreneur... Always thinking more outside the box than in.

If you're looking for someone to help you find and recruit your next CCaaS/CX/AI rockstar hires - look no further than James.”

– CEO, Zoom Partner

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The team from Ellison Coast are regularly seen at CCaaS and CX events across the UK, because staying close to the CX community and hearing product roadmaps directly from the vendors keeps our service current and passes that benefit through to clients.