NiCE Recruitment

Who Recruits For NiCE Skills In The UK?

Ellison Coast is a UK specialist recruiter for NiCE talent, placing the product, sales and delivery people who implement, sell and run NiCE platforms for clients across the UK, Europe and North America. We recruit across the NiCE CXOne & Cognigy suite including the workforce engagement and interaction-analytics capabilities, covering solution architects, implementation and professional services consultants, WFM specialists, developers, pre-sales engineers, customer success managers and account leadership.
Ellison Coast was founded by James Parkin, who has spent more than a decade placing the skills behind successful NiCE deployments. Experience across CXOne and its wider stack means we understand your requirements quickly and shortlist only the strongest fit.
NiCE spans far more than just CCaaS now, much of its value sits in Cognigy, so we screen for the specific NiCE & Cognigy skills your environment needs, not just generic contact-centre experience.

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“James placed me into a CXOne CCaaS Technical Architect role in the UK through Ellison Coast... It was actually the second time he’s placed me, and on both occasions he was excellent to work with. James is clear, supportive, and really understands both the roles he’s recruiting for and the people he’s representing. He knows the market well and delivers consistently.”

– CXOne Solutions Architect at a NiCE Partner

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The team from Ellison Coast are regularly seen at CCaaS and CX events across the UK, because staying close to the CX community and hearing product roadmaps directly from the vendors keeps our service current and passes that benefit through to clients.