Ellison Coast is a UK specialist recruiter for AI-in-CX talent, placing the people who design, build, sell and deploy conversational and agentic AI into contact centre and customer experience environments, for clients across the UK, Europe and North America. We cover conversation designers, NLP and machine-learning engineers, AI solution architects, virtual-agent and automation developers, AI product managers, pre-sales engineers and the commercial leaders who take these platforms to market.
Ellison Coast was founded by James Parkin, who has spent more than a decade in the CX and contact centre market and now focuses that network on the emerging AI skill set, so we understand your requirements quickly and shortlist only the strongest fit.
AI in CX is where demand is outstripping proven talent fastest, we focus on people who have actually shipped conversational or agentic AI into live customer operations, not those who have only worked with it in theory.
