The tech company with people at heart New Business Development Manager Permanent · UK Market · Hybrid
We’re one of the UK’s leading Microsoft and Genesys partners and we’re looking for a driven new business hunter to grow our footprint across the UK mid-market.
The Opportunity
We are a leading end-to-end IT services provider, proud to be named MSP of the Year (UK) at the MSP Channel Awards. Part of a 5,000-strong group spanning Northern Europe, we deliver managed IT, Azure cloud, cybersecurity, AI, Dynamics 365, Genesys Cloud, unified communications and more.
This is a pure new business role. You’ll be responsible for identifying, engaging and closing new clients across the UK, bringing in organisations that will benefit from our award-winning managed services and Microsoft-powered solutions. You’ll work with a strong brand, a compelling proposition and a team that genuinely obsesses over client outcomes.
What You’ll Do
- Drive new business revenue across the UK market, with a focus on mid-market organisations seeking managed IT, cloud, security or modern workplace solutions.
- Build and manage a healthy pipeline from scratch — through outbound prospecting, networking, partner referrals and inbound lead follow-up.
- Lead the end-to-end sales cycle: qualification, discovery, solution scoping, proposal, commercial negotiation and contract close.
- Collaborate with our pre-sales, technical and solutions teams to craft compelling, tailored propositions for each prospect.
- Develop and execute a territory plan that identifies the highest-value opportunities across your target sectors.
- Represent us at industry events, partner events and client meetings — building your personal brand and ours.
- Feed market intelligence back into the business to inform our proposition, positioning and go-to-market approach.
- Hit and exceed quarterly and annual new business targets — you’ll be rewarded well for doing so.
Who You Are
- A proven new business developer with a strong track record of winning and closing CCaaS deals.
- Comfortable selling complex, multi-service propositions to IT leaders, C-suite and procurement teams in mid-market organisations.
- Self-motivated and target-driven — you thrive on the hunt, enjoy building pipeline from nothing and get real satisfaction from closing.
- Knowledgeable about the Microsoft ecosystem: Azure, Microsoft 365, Dynamics 365, Security and/or Managed Services experience is a strong advantage.
- Experienced in Genesys Cloud new business.
- An excellent communicator who can build rapport quickly, listen well and translate client challenges into clear business cases.
- Organised and data-disciplined — you maintain a clean CRM, forecast accurately and manage your time effectively.
- Collaborative at heart: you bring in the right people at the right time and work well with technical and delivery colleagues.
- UK-based with the ability and willingness to travel to client meetings and industry events across the country.
Why Join Us?
- Leading Genesys partner in Northern Europe
- One of Microsoft’s leading UK partners: Azure, Security, Dynamics 365 & M365
- NCSC-approved CHECK company for cybersecurity
- Backed by Goldman Sachs — serious investment behind growth
- 5,000+ people across Northern Europe — global scale, local feel
- A people-first culture with industry-low client churn
- Strong brand with proven client outcomes across retail, public sector, professional services and more
